{"id":1546,"date":"2024-05-29T07:57:01","date_gmt":"2024-05-29T07:57:01","guid":{"rendered":"https:\/\/grips-energy.com\/?page_id=1546"},"modified":"2026-02-08T10:01:44","modified_gmt":"2026-02-08T10:01:44","slug":"plaintes","status":"publish","type":"page","link":"https:\/\/grips-energy.com\/fr\/plaintes\/","title":{"rendered":"PLAINTES"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dans notre entreprise, nous nous effor\u00e7ons de maintenir une transparence commerciale et des normes \u00e9thiques \u00e9lev\u00e9es conform\u00e9ment \u00e0 notre\u00a0<em>Code de conduite et d&rsquo;\u00e9thique<\/em> (version anglaise). La s\u00e9curit\u00e9 et le respect de tous ceux affect\u00e9s par nos activit\u00e9s sont d&rsquo;une importance primordiale pour nous. Par cons\u00e9quent, nous encourageons nos parties prenantes \u00e0 nous fournir tout retour d&rsquo;information, pr\u00e9occupation, plainte ou r\u00e9clamation concernant l&rsquo;une de nos activit\u00e9s. Pour plus d&rsquo;informations, veuillez consulter notre\u00a0<em><a href=\"https:\/\/grips-energy.com\/wp-content\/uploads\/2024\/01\/2024-GRIPS-Grievances-and-Feedback-Page.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Politique de r\u00e9clamation et de retour <\/a><a href=\"http:\/\/www.grips-energy.com\" target=\"_blank\" rel=\"noreferrer noopener\">d&rsquo;information<\/a><\/em> (version anglaise).\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous prenons toutes les plaintes de nos parties prenantes tr\u00e8s au s\u00e9rieux. Veuillez utiliser le formulaire ci-dessous, et nous r\u00e9pondrons et agirons sur toute plainte sans d\u00e9lai.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-fillout wp-block-embed-fillout\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Fillout\" src=\"https:\/\/forms.fillout.com\/t\/iML9SHr8p9us#?secret=NqWcD0z1qz\" data-secret=\"NqWcD0z1qz\" width=\"900\" height=\"600\" frameborder=\"0\" marginheight=\"0\" marginwidth=\"0\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Toutes les soumissions seront g\u00e9r\u00e9es par notre service juridique et trait\u00e9es avec la plus grande confidentialit\u00e9, conform\u00e9ment aux lois et obligations de confidentialit\u00e9 applicables.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous pr\u00e9f\u00e9rez effecteur une soumission totalement anonyme, vous pouvez soumettre vos commentaires via notre centre de signalement anonyme (<a href=\"https:\/\/report.whistleb.com\/fr\/grips\" target=\"_blank\" rel=\"noreferrer noopener\">Whistleblowing Centre<\/a>).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans notre entreprise, nous nous effor\u00e7ons de maintenir une transparence commerciale et des normes \u00e9thiques \u00e9lev\u00e9es conform\u00e9ment \u00e0 notre\u00a0Code de conduite et d&rsquo;\u00e9thique (version anglaise). La s\u00e9curit\u00e9 et le respect de tous ceux affect\u00e9s par nos activit\u00e9s sont d&rsquo;une importance primordiale pour nous. Par cons\u00e9quent, nous encourageons nos parties prenantes \u00e0 nous fournir tout retour [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/no-hero-page.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1546","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PLAINTES - GRIPS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grips-energy.com\/fr\/plaintes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PLAINTES - GRIPS\" \/>\n<meta property=\"og:description\" content=\"Dans notre entreprise, nous nous effor\u00e7ons de maintenir une transparence commerciale et des normes \u00e9thiques \u00e9lev\u00e9es conform\u00e9ment \u00e0 notre\u00a0Code de conduite et d&rsquo;\u00e9thique (version anglaise). La s\u00e9curit\u00e9 et le respect de tous ceux affect\u00e9s par nos activit\u00e9s sont d&rsquo;une importance primordiale pour nous. Par cons\u00e9quent, nous encourageons nos parties prenantes \u00e0 nous fournir tout retour [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/grips-energy.com\/fr\/plaintes\/\" \/>\n<meta property=\"og:site_name\" content=\"GRIPS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GRIPSenergy\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-08T10:01:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@GripsEnergy\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/grips-energy.com\\\/fr\\\/plaintes\\\/\",\"url\":\"https:\\\/\\\/grips-energy.com\\\/fr\\\/plaintes\\\/\",\"name\":\"PLAINTES - GRIPS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/grips-energy.com\\\/#website\"},\"datePublished\":\"2024-05-29T07:57:01+00:00\",\"dateModified\":\"2026-02-08T10:01:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/grips-energy.com\\\/fr\\\/plaintes\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/grips-energy.com\\\/fr\\\/plaintes\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/grips-energy.com\\\/fr\\\/plaintes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/grips-energy.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"PLAINTES\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/grips-energy.com\\\/#website\",\"url\":\"https:\\\/\\\/grips-energy.com\\\/\",\"name\":\"GRIPS Energy\",\"description\":\"Clean energy solutions for your business\",\"publisher\":{\"@id\":\"https:\\\/\\\/grips-energy.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/grips-energy.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/grips-energy.com\\\/#organization\",\"name\":\"GRIPS Energy GmbH\",\"url\":\"https:\\\/\\\/grips-energy.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/grips-energy.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/grips-energy.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/GRIPS_Logo-cropped.png\",\"contentUrl\":\"https:\\\/\\\/grips-energy.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/GRIPS_Logo-cropped.png\",\"width\":1000,\"height\":563,\"caption\":\"GRIPS Energy GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/grips-energy.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/GRIPSenergy\\\/\",\"https:\\\/\\\/x.com\\\/GripsEnergy\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/grips-ag-energy-service-company\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"PLAINTES - GRIPS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/grips-energy.com\/fr\/plaintes\/","og_locale":"fr_FR","og_type":"article","og_title":"PLAINTES - GRIPS","og_description":"Dans notre entreprise, nous nous effor\u00e7ons de maintenir une transparence commerciale et des normes \u00e9thiques \u00e9lev\u00e9es conform\u00e9ment \u00e0 notre\u00a0Code de conduite et d&rsquo;\u00e9thique (version anglaise). La s\u00e9curit\u00e9 et le respect de tous ceux affect\u00e9s par nos activit\u00e9s sont d&rsquo;une importance primordiale pour nous. Par cons\u00e9quent, nous encourageons nos parties prenantes \u00e0 nous fournir tout retour [&hellip;]","og_url":"https:\/\/grips-energy.com\/fr\/plaintes\/","og_site_name":"GRIPS","article_publisher":"https:\/\/www.facebook.com\/GRIPSenergy\/","article_modified_time":"2026-02-08T10:01:44+00:00","twitter_card":"summary_large_image","twitter_site":"@GripsEnergy","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/grips-energy.com\/fr\/plaintes\/","url":"https:\/\/grips-energy.com\/fr\/plaintes\/","name":"PLAINTES - GRIPS","isPartOf":{"@id":"https:\/\/grips-energy.com\/#website"},"datePublished":"2024-05-29T07:57:01+00:00","dateModified":"2026-02-08T10:01:44+00:00","breadcrumb":{"@id":"https:\/\/grips-energy.com\/fr\/plaintes\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/grips-energy.com\/fr\/plaintes\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/grips-energy.com\/fr\/plaintes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/grips-energy.com\/fr\/"},{"@type":"ListItem","position":2,"name":"PLAINTES"}]},{"@type":"WebSite","@id":"https:\/\/grips-energy.com\/#website","url":"https:\/\/grips-energy.com\/","name":"GRIPS Energy","description":"Clean energy solutions for your business","publisher":{"@id":"https:\/\/grips-energy.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/grips-energy.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/grips-energy.com\/#organization","name":"GRIPS Energy GmbH","url":"https:\/\/grips-energy.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/grips-energy.com\/#\/schema\/logo\/image\/","url":"https:\/\/grips-energy.com\/wp-content\/uploads\/2024\/04\/GRIPS_Logo-cropped.png","contentUrl":"https:\/\/grips-energy.com\/wp-content\/uploads\/2024\/04\/GRIPS_Logo-cropped.png","width":1000,"height":563,"caption":"GRIPS Energy GmbH"},"image":{"@id":"https:\/\/grips-energy.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/GRIPSenergy\/","https:\/\/x.com\/GripsEnergy","https:\/\/www.linkedin.com\/company\/grips-ag-energy-service-company\/"]}]}},"_links":{"self":[{"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/pages\/1546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/comments?post=1546"}],"version-history":[{"count":14,"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/pages\/1546\/revisions"}],"predecessor-version":[{"id":3563,"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/pages\/1546\/revisions\/3563"}],"wp:attachment":[{"href":"https:\/\/grips-energy.com\/fr\/wp-json\/wp\/v2\/media?parent=1546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}